Frequently Asked Questions

Processing Time:

Orders are typically packed and shipped within 3-5 business days. Custom or made-to-order items may take longer.

Shipping Rates:

I currently ship within Canada. United States shipping is currently unavailable. If you are located in another country, please email and we can work out a shipping price. Free local pickup in Nova Scotia is also available; just choose “local pickup” at checkout and send us a message.

Packaging:

Whenever possible, I use minimal and/or recycled packaging materials to reduce waste.

Customs & Duties:

International customers are responsible for any customs, duties, or taxes that may apply.

Question:

If you have any questions about your order, please reach out at doramaydesignz@gmail.com